Korkiya Privacy Policy — Your information is safe with us

Introduction & Scope

This Privacy Policy describes how Korkiya How your personal information is collected, what it is used for, and how it is kept secure. This policy applies to the Korkiya website, mobile app, and all other digital services.

By using Korkiya's services, you consent to the collection and processing of information as described in this Privacy Policy. If you have any questions, please contact our support team.

What information is collected

Korkiya collects several types of information from you, organized into two main categories:

Information provided directly (what you share with us):

• Name, date of birth, gender
• Email address & mobile number
• Residential Address
• National ID or passport details (for KYC verification)
• Bank account or mobile banking details (for payments)

Automatically collected information:

• IP address & device information
• Browser type and operating system
• Platform activity and gaming history
• Login times, session duration, and page visit data
• Transaction History

How your data is used

Korkiya Your information is used solely for the following purposes:

• Account management: Registration, login, password reset, and profile updates
• Payment Processing: Processing deposits and withdrawals
• Contact: Important updates, security alerts & promotional messages
• Security: Fraud Detection & Account Security
• Legal obligations: Meeting licensing authority requirements
• Service Improvement: User experience analysis and improvement
• Responsible Gaming: Detecting and intervening in abnormal gaming patterns

Who your data is shared with

Korkiya may share information with third parties only in limited circumstances and strictly on a need-to-know basis:

• Payment Provider: Information required for transaction processing, handled securely by the payment gateway
• Legal authorities: In response to a valid court order or request from a regulatory authority
• Game Provider: Minimum information required to run the game
• Security Services: For fraud detection and prevention

Korkiya signs confidentiality agreements with all third parties, who are required to comply with Korkiya's security standards.

Cookie Policy

The Korkiya website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Korkiya uses three types of cookies:

• Essential cookies: For login sessions and security — disabling these may prevent the site from functioning properly
• Performance Cookies: To identify which pages on the site are most visited — helps improve our services
• Functionality Cookies: To remember your preferences (language, theme)

You can disable non-essential cookies through your browser settings, though some features may be limited as a result.

Data Security Measures

Korkiya uses industry-standard technologies and processes to keep your information secure:

• SSL/TLS Encryption: All communication between your browser and Korkiya's servers is encrypted with 256-bit encryption
• Data Encryption: All sensitive data stored is kept in encrypted form
• Two-Factor Authentication (2FA): Add an extra layer of security to your account
• Regular Security Audits: Third-party experts conduct regular system audits
• Access controls: Only authorized personnel can access the necessary data
• Incident Response Plan: Rapid response and notification procedures in the event of a data breach

How long your data is retained

Korkiya retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For the duration of active membership and 5 years after closure (for legal compliance)
• Transaction Records: 7 years (financial regulatory requirements)
• Communication Logs: 2 Years
• Cookie information: 30 days to 1 year (depending on cookie type)

After the applicable retention period, Korkiya securely deletes or anonymizes your data.

Your data rights

Korkiya believes you have full rights over your own data. Your key rights are outlined below:

• Access

  You can request to know what information Korkiya holds about you and receive a copy of it.

• Rectification

  You can request corrections to inaccurate or incomplete information — this can usually be done directly through your account settings.

• Erasure

  You may request deletion of your data unless we are required by law to retain it.

• Objection

  You can object to the processing of your data for specific purposes, particularly for marketing communications.

• Portability

  You can request a copy of your data in a common format, or ask for it to be transferred directly to another provider.

Protection of Minors' Data

Korkiya's services are intended solely for users aged 18 and above. We do not knowingly collect any information from minors.

If Korkiya becomes aware that personal data has been collected from a minor, that data is immediately deleted and the associated account is closed.

Privacy Contact

For any questions, concerns, or requests regarding the Privacy Policy, please contact Korkiya's Data Protection Team:

• Email: [email protected]
• Live Chat: Via the platform's 24/7 support chat
• Please specify the type of request: View, correct, delete, or object to your data

Korkiya aims to respond to all valid privacy requests within 30 days. For complex requests, additional time may be needed, and you will be informed in advance.

This Privacy Policy was last updated January 2026Last updated on -. Korkiya reserves the right to modify this policy as needed, and registered members will be notified in advance of any changes. The latest version will always be available on this page.