Responsible Gaming

With Korkiya Responsible Gaming — Keep the fun safe

At Korkiya, we believe gaming is purely about entertainment — not financial stress or addiction. We want you to stay in control, enjoy the experience, and know your limits. This page has all the information and tools you need.

Korkiya's Commitment: Your Well-Being Comes First

Korkiya's Responsible Gaming Commitment

Korkiya is always active in protecting your mental and financial well-being

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. If you reach it, Korkiya will automatically stop you from depositing more.

Session Time Control

Decide how long you want to play each day before you start. When time is up, Korkiya will send you a reminder and can end your session if needed.

Set a Loss Limit

Decide in advance how much you are willing to lose before stopping. Once you hit that limit, Korkiya will automatically end your session.

Cooling-Off Period

Take a break from 24 hours up to 6 weeks. During this time you will not be able to log in, but your account will remain active.

Self-Exclusion

Option to close your account from 6 months up to permanently. Opening a new account will not be permitted while the exclusion is active.

Expert Support

Korkiya's trained support team handles gaming concerns with complete confidentiality. Reach out anytime.

What is responsible gaming?

Gaming Entertainment Keep it fun — not a burden

Responsible gaming means playing in a way where you are always in control. You decide when to play, how long to play, and how much to spend — not your emotions or circumstances.

On Korkiya Responsible Gaming This is more than just a page — it is part of our culture. We continuously monitor our platform so that if any member shows unusual gaming patterns, we can step in and offer support right away.

Online gaming is still relatively new to many people in Bangladesh. That is why Korkiya is especially committed to helping every member — particularly newcomers — build healthy gaming habits from the very start.

Remember — gaming is a form of entertainment. Chasing losses by placing bigger bets is never a sound strategy. Korkiya Always wants you to enjoy gaming within your limits.

Healthy gaming = playing within a set budget + taking regular breaks + accepting wins and losses as a normal part of the game.

Signs of healthy gaming

Are you gaming responsibly?

Set a budget before you play

Decide the maximum you are willing to spend each session — and stick to it.

You can walk away when you are losing

No urge to place bigger bets in order to recover losses.

Focused on other activities

Your family life, work, and social life are not suffering because of gaming.

Warning sign: hiding your gaming activity

Hiding your gaming habits from family or friends is a sign worth taking seriously.

Warning sign: betting with borrowed money

Using everyday bill money or borrowed funds to gamble needs to stop immediately.

Korkiya's Responsible Gaming Tools

Every tool is designed to keep you in control

01
Deposit Limit

Set a daily, weekly, or monthly deposit cap from your account settings. Requests to increase the limit take effect after a 7-day cooling period, but reductions apply immediately.

02
Bet Limit

Set a maximum stake per bet before you start. This protects you from placing oversized bets in the heat of the moment.

03
Loss Limit

Once you lose a set amount, gaming stops automatically. This limit can be set on a daily, weekly, or monthly basis.

04
Session Time Limit

Set a daily limit on how long you play. Korkiya will send you a reminder before your time runs out.

05
Cooling-Off Period

You can take a break ranging from 1 day to 6 weeks. During this period, login will be disabled. Access will be restored automatically once the period ends.

06
Self-Exclusion

Close your account for anywhere between 6 months and 5 years, or permanently. Promotional emails will also be stopped for the duration of the exclusion.

Important: While self-exclusion is active, Korkiya will decline any requests to open a new account. This is in place for your own protection.

All limits are free to set and take effect immediately. Go to Account Settings and look for the Responsible Gaming section to get started.

Check in with yourself

Are your gaming habits Healthy?

Ask yourself the questions below. If you answer "yes" to one or more, contact Korkiya support or start using our responsible gaming tools.

1

Are you spending more time or money on gaming than you planned?

2

Have you tried to cut back on gaming but couldn't?

3

Have you placed bigger bets trying to "recover" lost money?

4

Is gaming affecting your relationships, work, or social life?

5

Do you hide your gaming or lie about how much you play?

6

Have you ever gambled with money meant for daily expenses or borrowed funds?

These questions are simply for self-reflection. Even a single "yes" is reason enough to seek help.

How to get help

If you are struggling What to do

Asking for help is not a weakness — it takes courage. Korkiya is here for you.

  • 1
    Acknowledge the problem

    If gaming feels like it is getting out of control, the first step is being honest with yourself.

  • 2
    Use Korkiya's Tools

    Set a deposit limit or cooling-off period from your account settings — that's the first step.

  • 3
    Contact Korkiya Support

    Reach us via live chat or email. Our team will assist you with full confidentiality.

  • 4
    Talk to someone you trust

    Talk to a family member or a trusted friend. They are your greatest source of support.

  • 5
    Seek professional help when needed

    Reaching out to a mental health professional or counsellor is completely normal.

Minor Protection

18+ Policy — Strictly Follow

Korkiya is strictly for adults (18+). We take multiple steps to keep minors away from our gaming platform:

  • Age verification is mandatory at registration
  • KYC verification with national ID
  • Additional documentation may be requested in suspicious cases
  • Immediate account suspension if a minor is detected

A note for parents: If you suspect a minor is using Korkiya, contact our support team immediately. We will act quickly.

We recommend using parental control software on shared family computers and devices. It helps keep children away from inappropriate sites.

Healthy Gaming Tips

Daily Good Habits

Small, consistent habits make all the difference in the long run. Here are some tips from Korkiya:

Set a budget in advance

Decide in advance how much you are willing to spend on entertainment each month and stick to it.

Take regular breaks

Take at least a 15-minute break every hour. Get up, walk around, and have some water.

Avoid late-night gaming sessions

Avoid placing bets when you are tired, unwell, or it is late at night.

Play with a clear head

Avoid gaming when you are feeling angry, frustrated, or overly worked up.

Play for fun, not to chase wins

Think of gaming as a form of entertainment, not a source of income.

About Responsible Gaming FAQs

Questions you might have

Yes. If you self-exclude, you can withdraw the balance remaining in your account (excluding bonuses). We recommend completing any withdrawals before the exclusion takes effect. If you run into any issues, please contact support.

Yes, reducing a limit takes effect immediately. However, increasing a limit is subject to a 7-day cooling-off period. This difference is intentional — to prevent impulsive decisions from leading to overspending.

A cooling-off period is a temporary break (1 day to 6 weeks) — access is restored automatically once it expires. Self-exclusion is long-term (6 months to permanent) — it cannot be lifted by you while it is active.

Korkiya does not provide mental health services directly, but our support team can offer initial assistance and point you toward professional help. For gaming addiction, consulting a mental health specialist is always the most effective course of action.

Yes. Korkiya's system automatically monitors for unusual gaming patterns — such as excessively long sessions, repeated large deposits, or significantly bigger bets placed right after a loss. When such patterns are detected, our team will reach out to the member.

Play safe, Responsibly Enjoy

Korkiya wants you to stay happy and safe at all times. Use our responsible gaming tools, play for fun, and reach out right away if something feels wrong — we're always here for you.

Responsible Gaming Information is secure 24/7 Support 18+ Only
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